Friday, June 22, 2007

It rang a bell

You know about it, you just may not have known what it was called. Kevin Drum, writing about Rudy Giuliani (draw your own conclusions) brings up something called the Dunning-Kruger Effect, described as follows:

1. incompetent individuals tend to overestimate their own level of skill,
2. incompetent individuals fail to recognize genuine skill in others,
3. incompetent individuals fail to recognize the extremity of their inadequacy,
4. if they can be trained to substantially improve their own skill level, these individuals can recognize and acknowledge their own previous lack of skill.

Where I work, our job has a direct relation to public health and safety matters, and the folks I work with take their technical knowledge seriously. Sometimes one of the bosses gets the bright idea to "experiment" with something, which leads to headaches for the next shift. Most of the problems have to do with issues of supervision and leadership; in other words we have supervisors who think they know how to handle people, but they don't. Generally they know better than to fudge answers about the treatment process itself, but when it comes to departmental and personnel policies, it's another matter altogether.

I don't know, I just saw that and it reminded me of where I work. You folks may or may not have had different experiences.